Last updated: October 2, 2026

Thank you for shopping with Vision of Super. This policy explains how we ship your orders, applicable shipping costs, and what to expect after placing your order.

For any questions, please contact us through our Contact Form.

Order Processing

Orders are processed on business days, Monday through Friday, excluding public holidays.

Orders placed after 12:00 PM, on weekends, or on public holidays may be processed starting from the next business day.

You will receive a shipping confirmation email with tracking information, where provided by the selected shipping method, as soon as your order has been handed over to the carrier.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout.

Estimated delivery times begin once the order has been shipped and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Any applicable shipping costs will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing the tracking number and tracking link, where available.

Please note that tracking information may take some time to be updated after you receive the shipping notification.

Shipping Destinations

Shipping availability to the destination provided is verified and displayed at checkout.

Address Accuracy

Please carefully check your shipping address before completing your order.

If you need to correct your shipping address, please contact us as soon as possible through our Contact Form. We will do our best to make the requested change before the order is shipped, but we cannot guarantee that the change will be possible in time.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, please contact us through our [Contact Form].

We will assist you in checking the status of your shipment and, where necessary, in contacting the carrier to report the issue.

Order Changes and Cancellations

If you wish to modify or cancel your order, please contact us as soon as possible through our Contact Form.

We may be able to make changes to or cancel your order before it is shipped. Once the order has been handed over to the carrier or is in transit, it can no longer be modified or cancelled.

Any refund due following a cancellation will be processed promptly using the original payment method, where possible.

Questions?

For any questions regarding the shipping of your order, please contact our team through our Contact Form.