Terms and Conditions
Terms and Conditions of Sale
DEFINITIONS
visionofsuper.com: is the website managed by GIELLE s.r.l. It is an e-commerce platform for the purchase of clothing and accessories produced internally or by third parties;
Products: the products and/or services offered through visionofsuper.com;
User: the subject who accesses visionofsuper.com, regardless of their legal nature or the purpose pursued, interested in the Products offered through visionofsuper.com;
Consumer: a natural person acting for purposes unrelated to any commercial, craft, or professional entrepreneurial activity;
Conditions: this contract which governs the relations between GIELLE s.r.l. and the Users, as well as the sale or supply of the Products offered through visionofsuper.com.
STIPULATION, CONCLUSION AND EFFECTIVENESS OF THE CONDITIONS
When authorization to charge the User for the cost of the Product is denied;
When an obviously incorrect and recognizable price is indicated at the time of purchase.
SHIPPING AND DELIVERY
The Products purchased on visionofsuper.com will be delivered to the address indicated by the User in the order form.
GIELLE s.r.l. will take all necessary measures to deliver the Products in the agreed timeframes. However, delivery times may vary and GIELLE s.r.l. will not be liable for any delays.
If the Product is not delivered within the estimated timeframe, the User may contact Customer Service for further clarification.
GIELLE s.r.l. will not be liable for any delivery issues caused by the User’s failure to provide accurate or complete delivery information.
RISKS AND TRANSFER OF OWNERSHIP
The risk related to the Products passes to the User upon delivery.
GIELLE s.r.l. retains ownership of the Products until full payment of the purchase price.
RIGHT OF WITHDRAWAL
Consumers, as defined by law, have the right to withdraw from the purchase contract within 14 days from the delivery of the Products.
To exercise the right of withdrawal, the Consumer must notify GIELLE s.r.l. within the 14-day period by completing the withdrawal form available on visionofsuper.com or by sending a written communication to Customer Service.
The withdrawal period is considered respected if the notification is sent before the expiration of the 14 days.
The Product must be returned in its original condition and packaging, and the Consumer will bear the shipping costs for the return.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal is excluded in certain cases, such as:
The supply of Products made to the Consumer’s specifications or clearly personalized;
The supply of sealed goods that are not suitable for return due to health protection or hygiene reasons, once opened after delivery.
PRODUCT WARRANTY
All Products sold through visionofsuper.com are covered by the legal warranty of conformity, which protects the User in case of defects or non-conformity of the Products purchased.
The warranty is valid for two years from the date of delivery of the Product.
In case of defective Products, the User has the right to request a repair, replacement, or refund, depending on the nature of the defect.
USER OBLIGATIONS
The User undertakes to:
Provide accurate, current, and complete information during the registration and purchase process;
Not to engage in fraudulent or illegal activities on visionofsuper.com;
Not to violate the intellectual property rights of GIELLE s.r.l. or third parties;
Comply with all applicable laws and regulations while using visionofsuper.com.
LIMITATION OF LIABILITY
GIELLE s.r.l. will not be held liable for any damage or loss caused by the use of visionofsuper.com or any error in the information provided on the website.
The liability of GIELLE s.r.l. is limited to the price of the Products purchased, and no other indirect, special, or consequential damages will be compensated.
FORCE MAJEURE
GIELLE s.r.l. will not be held liable for any delays or failure to fulfill obligations resulting from force majeure, including, but not limited to, natural disasters, strikes, wars, epidemics, or any other event beyond its reasonable control.
INTELLECTUAL PROPERTY
All content on visionofsuper.com, including but not limited to text, graphics, images, logos, trademarks, and software, is the intellectual property of GIELLE s.r.l. or third parties.
The User agrees not to reproduce, distribute, or otherwise use the content of the website without prior written consent from GIELLE s.r.l.
PRIVACY POLICY
The collection and processing of personal data are governed by the privacy policy available on visionofsuper.com.
By using the website and providing personal data, the User consents to the collection and processing of their personal data in accordance with the privacy policy.
COMPLAINTS AND DISPUTES
For any complaints or disputes related to the use of visionofsuper.com or the purchase of Products, the User may contact Customer Service.
In case of unresolved disputes, the User has the right to initiate a dispute resolution process or file a complaint with the competent authorities.
APPLICABLE LAW AND JURISDICTION
These Conditions are governed by Italian law.
Any disputes arising from the interpretation or execution of this contract will be submitted to the exclusive jurisdiction of the courts of Milan, Italy.
AMENDMENTS TO THESE CONDITIONS
GIELLE s.r.l. reserves the right to modify or update these Conditions at any time.
The User will be notified of any changes, and the updated Conditions will be effective from the date of communication.
It is the User's responsibility to regularly check for any changes to the Conditions.
SEVERABILITY
If any provision of these Conditions is declared invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the intent of the original provision.
ENTIRE AGREEMENT
These Conditions, together with the order form, constitute the entire agreement between GIELLE s.r.l. and the User with respect to the purchase and sale of the Products.
Any previous agreements, negotiations, or representations related to the subject matter are superseded by these Conditions.
DEFINITIONS
- To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and in the plural, will have the meaning indicated below:
visionofsuper.com: is the website managed by GIELLE s.r.l. It is an e-commerce platform for the purchase of clothing and accessories produced internally or by third parties;
Products: the products and/or services offered through visionofsuper.com;
User: the subject who accesses visionofsuper.com, regardless of their legal nature or the purpose pursued, interested in the Products offered through visionofsuper.com;
Consumer: a natural person acting for purposes unrelated to any commercial, craft, or professional entrepreneurial activity;
Conditions: this contract which governs the relations between GIELLE s.r.l. and the Users, as well as the sale or supply of the Products offered through visionofsuper.com.
STIPULATION, CONCLUSION AND EFFECTIVENESS OF THE CONDITIONS
- The purchase contract for the Products is concluded by correctly completing and sending the order form. This form includes the details of the orderer and the order, the price of the purchased Product, any additional accessory charges, the payment methods and terms, the delivery address, delivery times, and the existence of the right of withdrawal, as well as consent to the processing of personal data.
- When GIELLE s.r.l. receives the order from the User, it sends a confirmation email or displays a printable order confirmation and summary web page, which includes the data recalled in the previous point.
- The Conditions are not considered effective between the parties unless what is indicated in the previous point is fulfilled.
- GIELLE s.r.l. may modify or update these Conditions, in whole or in part. The User acknowledges and accepts that any modifications to these Conditions will apply to orders placed by Users after the date of communication of the modification. The User is therefore invited to review the Conditions at each access to visionofsuper.com and is advised to print a copy for future reference.
- To use some features of visionofsuper.com, Users must register by providing all requested data truthfully and completely, and fully accept the privacy policy and these Conditions. The User has the duty to keep their login credentials confidential.
- It is understood that in no case can GIELLE s.r.l. be held responsible for any loss, dissemination, theft, or unauthorized use by third parties, for whatever reason, of the Users' access credentials.
- Registered Users can stop using the Products at any time and deactivate their accounts or request cancellation via the visionofsuper.com interface, if available, or by sending written communication to Customer Service.
- GIELLE s.r.l., in case of violation by the User of these Conditions or applicable legal provisions, reserves the right to suspend or close the User's account at any time and without notice.
- The purchase of one or more Products through visionofsuper.com is allowed both to Users who are Consumers and to Users who are not Consumers.
- Pursuant to Art. 3, I comma, lett. a) of D. Lgs. 206/2005 ("Consumer Code"), it is specified that natural persons who act in relation to the purchase of the Products for purposes unrelated to any entrepreneurial, commercial, professional, or artisanal activity may purchase.
- Only natural persons who are eighteen (18) years of age or older are allowed to make purchases.
- GIELLE s.r.l. undertakes to describe and present the Products sold on visionofsuper.com in the best possible way. However, some errors, inaccuracies, or small differences between visionofsuper.com and the actual Product may occur.
- Furthermore, any photographs of the Products on visionofsuper.com do not constitute a contractual element, as they are only for representation.
- The User expressly grants GIELLE s.r.l. the right to accept the order partially (for example, in case not all the ordered Products are available). In this case, the contract will be considered concluded only for the Products actually sold.
- GIELLE s.r.l. reserves the right to refuse and cancel an order:
When authorization to charge the User for the cost of the Product is denied;
When an obviously incorrect and recognizable price is indicated at the time of purchase.
- In this case, the User will be contacted by Customer Service to be informed and will receive a refund for the transaction made.
- GIELLE s.r.l. reserves the right to change the price of the Products and any shipping costs at any time. Any changes will not affect contracts already concluded before the change.
- The selling prices of the Products include VAT, if applicable. Any other tax and/or shipping costs that will be charged to the User will be indicated before the purchase is confirmed.
- The User undertakes to pay for the purchased Product according to the terms and methods specified on visionofsuper.com.
- Any refund to the User will be promptly credited after a careful verification and inspection of the returned Product, using one of the methods proposed by GIELLE s.r.l. and chosen by the User, and in the case of exercising the right of withdrawal, at the latest within 14 days from the date when GIELLE s.r.l. became aware of the withdrawal itself and unless there are delays in returning the product.
- visionofsuper.com uses third-party tools (Stripe Payment) to process payments and does not come into contact with the provided payment data (credit card number, holder names, passwords, etc.).
- If such third-party tools deny authorization for payment, GIELLE s.r.l. will not be able to supply the Products and will not be liable for any delay or failure to deliver.
- The User who wishes to receive an invoice will be asked to provide billing details at the time of purchase and must request it by emailing Customer Service.
- For issuing the invoice, the information provided by the User, which the User declares and guarantees to be truthful, will prevail, releasing GIELLE s.r.l. from any liability in this regard.
SHIPPING AND DELIVERY
The Products purchased on visionofsuper.com will be delivered to the address indicated by the User in the order form.
GIELLE s.r.l. will take all necessary measures to deliver the Products in the agreed timeframes. However, delivery times may vary and GIELLE s.r.l. will not be liable for any delays.
If the Product is not delivered within the estimated timeframe, the User may contact Customer Service for further clarification.
GIELLE s.r.l. will not be liable for any delivery issues caused by the User’s failure to provide accurate or complete delivery information.
RISKS AND TRANSFER OF OWNERSHIP
The risk related to the Products passes to the User upon delivery.
GIELLE s.r.l. retains ownership of the Products until full payment of the purchase price.
RIGHT OF WITHDRAWAL
Consumers, as defined by law, have the right to withdraw from the purchase contract within 14 days from the delivery of the Products.
To exercise the right of withdrawal, the Consumer must notify GIELLE s.r.l. within the 14-day period by completing the withdrawal form available on visionofsuper.com or by sending a written communication to Customer Service.
The withdrawal period is considered respected if the notification is sent before the expiration of the 14 days.
The Product must be returned in its original condition and packaging, and the Consumer will bear the shipping costs for the return.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal is excluded in certain cases, such as:
The supply of Products made to the Consumer’s specifications or clearly personalized;
The supply of sealed goods that are not suitable for return due to health protection or hygiene reasons, once opened after delivery.
PRODUCT WARRANTY
All Products sold through visionofsuper.com are covered by the legal warranty of conformity, which protects the User in case of defects or non-conformity of the Products purchased.
The warranty is valid for two years from the date of delivery of the Product.
In case of defective Products, the User has the right to request a repair, replacement, or refund, depending on the nature of the defect.
USER OBLIGATIONS
The User undertakes to:
Provide accurate, current, and complete information during the registration and purchase process;
Not to engage in fraudulent or illegal activities on visionofsuper.com;
Not to violate the intellectual property rights of GIELLE s.r.l. or third parties;
Comply with all applicable laws and regulations while using visionofsuper.com.
LIMITATION OF LIABILITY
GIELLE s.r.l. will not be held liable for any damage or loss caused by the use of visionofsuper.com or any error in the information provided on the website.
The liability of GIELLE s.r.l. is limited to the price of the Products purchased, and no other indirect, special, or consequential damages will be compensated.
FORCE MAJEURE
GIELLE s.r.l. will not be held liable for any delays or failure to fulfill obligations resulting from force majeure, including, but not limited to, natural disasters, strikes, wars, epidemics, or any other event beyond its reasonable control.
INTELLECTUAL PROPERTY
All content on visionofsuper.com, including but not limited to text, graphics, images, logos, trademarks, and software, is the intellectual property of GIELLE s.r.l. or third parties.
The User agrees not to reproduce, distribute, or otherwise use the content of the website without prior written consent from GIELLE s.r.l.
PRIVACY POLICY
The collection and processing of personal data are governed by the privacy policy available on visionofsuper.com.
By using the website and providing personal data, the User consents to the collection and processing of their personal data in accordance with the privacy policy.
COMPLAINTS AND DISPUTES
For any complaints or disputes related to the use of visionofsuper.com or the purchase of Products, the User may contact Customer Service.
In case of unresolved disputes, the User has the right to initiate a dispute resolution process or file a complaint with the competent authorities.
APPLICABLE LAW AND JURISDICTION
These Conditions are governed by Italian law.
Any disputes arising from the interpretation or execution of this contract will be submitted to the exclusive jurisdiction of the courts of Milan, Italy.
AMENDMENTS TO THESE CONDITIONS
GIELLE s.r.l. reserves the right to modify or update these Conditions at any time.
The User will be notified of any changes, and the updated Conditions will be effective from the date of communication.
It is the User's responsibility to regularly check for any changes to the Conditions.
SEVERABILITY
If any provision of these Conditions is declared invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the intent of the original provision.
ENTIRE AGREEMENT
These Conditions, together with the order form, constitute the entire agreement between GIELLE s.r.l. and the User with respect to the purchase and sale of the Products.
Any previous agreements, negotiations, or representations related to the subject matter are superseded by these Conditions.